Profile
Senior Test Manager and QA Architect with a proven track record of building robust test strategies, leading cross-functional QA teams, and driving quality across complex digital programmes. Extensive experience in regulated and high-demand environments, combining hands-on automation expertise with strategic oversight. Known for implementing scalable quality frameworks and aligning testing with broader business and technical goals.
QA & Test Management Experience
Interim Head of QA (while CTO) – Canvas Reply
December 2021 – December 2023
While serving as CTO and founder of Canvas Reply, I stepped in to lead QA during a critical phase of delivery for key clients including Domino's UK. This interim role involved hands-on leadership to rapidly mature QA capability, stabilise delivery, and ensure measurable reporting.
- Introduced structured test governance, quality metrics, and delivery ops for high-profile rebuilds
- Balanced strategic delivery with hands-on QA leadership in a scaling consultancy environment
- Defined QA operating model and embedded test practice across multidisciplinary teams
- Mentored a successor to ensure long-term sustainability of the QA function
Test Architect / Manager – WMReply
June 2019 – December 2021 (Contract)
Led the QA architecture for easyJet Holidays and WMReply digital programmes.
- Designed and implemented enterprise-level test strategy (functional + non-functional)
- Defined test governance across multiple workstreams and vendors
- Supported CI/CD integration and automation at scale in a high-pressure environment
Test Architect / Manager – Equal Experts (McKesson / Lloyds Pharmacy)
January 2019 – June 2019 (Contract)
Modernised QA strategy for a legacy Windows-based platform at Lloyds Pharmacy.
- Introduced structured QA practices including automated provisioning (Packer/Vagrant)
- Led test hiring, planning, and technical delivery
- Focused on bringing test rigour to a complex legacy environment
Test Architect / Manager – WMReply
October 2017 – August 2018 (Contract)
Oversaw the QA stream for easyJet's FCP programme.
- Owned QA strategy, team leadership, stakeholder reporting
- Built .NET/SpecFlow-based automation framework
- Managed hybrid onshore/offshore team across delivery cycles
Senior QA Lead – PortalTech Reply
May 2017 – October 2017 (Contract)
Took over QA leadership for easyJet's frontend consolidation project.
- Transitioned from hands-on SDET to team lead
- Oversaw test planning, delivery and velocity reporting
- Ensured on-time delivery within a tight commercial framework
Senior Developer in Test – SIS (Sports Information Services)
September 2015 – April 2017 (Contract)
Standardised QA tooling and practices across SIS product lines.
- Delivered full CI/CD testing pipeline
- Built performance testing strategy (JMeter)
- Created custom tools to support system integration and defect analysis
Developer in Test – DVSA (VOSA)
February 2015 – August 2015 (Contract)
Contributed to the GDS-compliant automation framework and QA practices.
- Focused on acceptance test automation
- Helped advance DVSA's automated QA pipeline
- Supported testing standards for public digital services
Testing & QA Projects
Domino's UK
During my interim QA leadership at Canvas, I introduced structured governance, formalised delivery metrics, and stabilised quality across a complex frontend rebuild. Later transitioned delivery ownership while mentoring a replacement.
easyJet Holidays
Defined and led test strategy for one of easyJet's flagship digital transformations. Managed test architecture and delivery across distributed teams in a fast-paced, outcome-focused environment.
Lloyds Pharmacy
Reimagined testing for a critical desktop-based pharmacy platform. Aligned testing with DevOps via automated provisioning and legacy system integration.
SIS Platform Modernisation
Developed a fully automated CI/CD testing process and performance testing model across multiple SIS digital products. Delivered tangible gains in release confidence and time-to-market.